by Al Kator | Aug 29, 2018 | Business Phone, Phone System Integration
Everyone has a cell phone these days. Well, nearly everyone, as the Pew Research Center found that 95% of Americans currently own some kind of a mobile communication device. Consequently, the home phone has almost died off entirely. Yet, while these home landlines are...
by Al Kator | Aug 21, 2018 | Business Phone
In recent years, many businesses have adopted Voice over Internet Protocol (VoIP) as the standard of unified communications without a second thought to how they will scale their communications. While VoIP certainly offers strong benefits for small and large...
by Al Kator | Jul 24, 2018 | G-Suite, Phone System Integration
Find yourself managing a remote sales team? In theory, it shouldn’t be too difficult. Everything your team needs can be accessed from G-Suite (Google’s suite of business software), yet your team’s sales are low. This is where one of G-Suite’s most interesting...
by Al Kator | Jul 13, 2018 | Business Phone
Today’s customers expect to have their questions answered promptly. The availability of information on the Internet has shifted brand control away from businesses and to consumers who can search for any answers they desire within seconds. This shift has created a need...
by Al Kator | Jul 13, 2018 | Phone System Integration, Salesforce
Are you familiar with the term Computer Telephony Integration (CTI)? If your business revolves around the phone, CTI is something you need know about. According to Salesforce, CTI is the practice of tying your phone system together with your computer systems. The...